DELIVERY AND THE CORONAVIRUS
Australia Post have advised that they remain fully operational across Australia. If however you do experience delays please accept our sincerest apologies and know that we are processing and dispatching orders as usual.
Australia Post is experiencing significant delays due to limited flights, social distancing requirements and a substantial increase in parcel volumes as more people shop online.
Please note that Australia Post cannot guarantee next day delivery for Express Post. Express Post is still available but parcels may not be delivered next business day every time.
For more information about changes to services please visit Australia Post
We thank you for your patience and your understanding in this matter.
We make every effort to deliver your order to you in good condition and in a timely manner. We use Australia Post for all deliveries.
We will do everything in our power to ensure your order is dispatched in the fastest possible manner.
To ensure your order is delivered on time please include your postcode in your address details.
All orders are processed and dispatched the same day providing it is a business day and prior to 12:00pm AEST. All orders received after 12:00pm AEST will be processed and dispatched the next business day. All orders placed on weekends or public holidays will be processed and dispatched on the next business day.
Expected delivery times:
Regular Post–Estimated delivery time from dispatch is 4-6 business days to major metro areas. Please allow more time for rural and remote areas.
Priority Post –Estimated delivery time from dispatch is 1-4 business days to major metro areas. Please allow more time for rural and remote areas.
Express Post–Estimated delivery time from dispatch is next business day* provided the order is received prior to 12:00pm as per above. Please allow more time for rural and remote areas.
* Next business day delivery is only available within the Express Post network. The national next business day delivery network covers approximately 80% of Australian addresses and operates between all capital cities (except Darwin and in Perth CBD only) and some major centres. Express eParcel is included in the Express Post guarantee.
Courtesy Australia Post website www.auspost.com.au